Welcome to our Shipping Page! Here you can find all the information you need to know about our shipping policies and procedures. We want to make sure you receive your order in a timely and efficient manner, so please read through the information provided carefully. If you have any further questions or concerns, please don't hesitate to contact our customer service team.
Shipping Policy
Thank you for shopping at ©profumimilano. We provide worldwide shipping for our fragrances and offer several shipping options to choose from during the checkout process.
Processing Time
We strive to process and ship your order as quickly as possible. Typically, orders are processed and shipped within 1-5 business days of receiving payment. Orders placed on weekends and holidays will be processed on the following business day.
Shipping Methods
Standard Shipping: This option typically takes 5-10 business days for delivery.
Please note that delivery times may vary depending on your location and any unexpected delays due to weather or other circumstances beyond our control.
Shipping Costs
Shipping costs vary depending on your location and the weight of your order. The shipping cost will be calculated during the checkout process based on your selected shipping method and the weight of your order.
- United Kingdom, Finland, Sweden, and Denmark: A shipping fee of 25 EUR applies to all orders under 100 EUR, and orders exceeding this threshold are eligible for free shipping.
Italy, Spain, Portugal, Andorra, France, Belgium, Netherlands, Lithuania, Germany, Austria, Slovenia, Croatia, Hungary, Poland, and Estonia: In these countries, the shipping fee is 15 EUR for orders under 50 EUR. For orders between 50 and 100 EUR, the fee is reduced to 5 EUR. Orders exceeding 100 EUR qualify for free shipping.
Please note that the provided summary is based on the information given and may not include any additional details or specific conditions that could be present.
Tracking Your Order
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or the carrier’s website.
Lost or Damaged Shipments
If your shipment is lost or damaged during transit, please contact us immediately. We will work with the carrier to locate your package or file a claim for any damages. In some cases, we may need to request additional information or documentation from you in order to process the claim.
International Shipping
We offer international shipping to select countries. Please note that customers are responsible for any customs or import duties that may be imposed by their country’s government. These fees are not included in the shipping cost and are the responsibility of the customer.
If you have any questions or concerns regarding our shipping policy, please contact us and we will be happy to assist you.